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In-depth Marketing Strategy of Tata Steel | IIDE

Updated on: Sep 22, 2021
In-depth Marketing Strategy of Tata Steel | IIDE

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My name is Aditya Shastri and I have written this case study with the help of my students from the online digital marketing course at IIDE - India's #1 digital marketing institute.

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Tata Steel is India’s Leading Steel Manufacturing Company, it’s presence is recognized all over the world. It is also quite popular for its unique and appealing Marketing Strategies. They aim to examine their external surroundings and market their products according to the Latest Trends, risks, and opportunities. However, with Tata Steel’s acquisition of companies such as NatSteel, Millennium Steel, Bhushan Steel. It now has a ranking amongst the top 10 current steel producers.

The goal of this marketing strategy of Tata Steel is to understand the company from a marketing perspective by examining its 4ps marketing mix, marketing, and advertising strategy, its digital presence, and an overview of its competitors in the coming areas. Also, do read our other blog which describes Tata group marketing strategies.

Let us thus begin by knowing Tata Steel as a firm.

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About Tata Steel

 

Tata Steel Logo | Marketing Strategy of Tata Steel | IIDE

 

Initially known as Tata Iron and Steel Company Ltd, Tata Steel is one of the leading companies in the world that Manufactures Steel and Iron. Jamshetji Tata created the company in 1907. Tata Steel started from Jamshedpur, Jharkhand,d and is also a subsidiary of Tata Group. Its headquarters is currently in Mumbai, Maharashtra. 

Tata Steel currently works with 26 countries with its major projects focused on India, UK, and The Netherlands. It also employs approximately 81,000 people. Over the years, Tata Steel has tremendously grown and has been fruitful in the last five years. From mere beginners in the Industry, they evolved and became a major game-changer in the Steel Manufacturing Industry. They have vigorously participated in take-overs for further expansion and growth. Tata Steel is India’s second-largest steel producer, with 25.3 million tonnes of finished steel and 9.7 million tonnes of crude steel in 2015.

 

Tata Steel’s Marketing Mix

 

Marketing Mix refers to the techniques or tactics used by a company to promote its products or services in the Market. These are also known as the 4P’s and include – Product, Price, Promotion, and Place.

 

1. Tata Steel’s Product Strategy

 

Marketing Strategy of Tata Steel | IIDE

 

Tata Steel’s products mainly include those products that are manufactured in India and also involves Thailand and Singapore operations. It also includes the products manufactured by Corus in the United Kingdom and The Netherlands. All these products form part of the Product Strategy.  

The Products of Tata Steel include finished and semi-finished goods and long products like wire rods and bars. They specialize in a variety of ores like Chrome, Manganese, and Ferro Manganese and further branched out into products like Locomotive Parts, Precision tubes, and bearings. Whereas, Corus i.e an acquisition of Tata Steel deals in coated strip products in coil and sheet form. This shows the wide variety of products that Tata Steel has to offer.

 

2. Tata Steel’s Pricing Strategy

 

The pricing of any product is of utmost importance as it determines its demand, favourability of the product, and many more aspects. The companies also take into consideration the purchasing power, production, material, competition, and the most important factor is the scope of profit.

Tata Steel has always attempted to keep its prices on the lower side which has benefitted them.

 

  • Recently, There has been an increase in the demand for Steel which has provided ample opportunities to the firm.
  • Tata Steel has access to the latest technologies which enable them to maintain their productions on the lower side and maintain its standards as well.
  • The Company also acquires its raw materials from the local regions but also Global Sources. They own multiple ore mines across the country.
  • Due to these factors, Tata Steel can keep its prices low and also retain its customers.

 

3. Tata Steel’s Place Strategy

 

Tata Steel is a multinational corporation with operations in fifty countries throughout the world. Its corporate offices are located in Mumbai, Maharashtra, and its marketing headquarters are located in Kolkata, West Bengal. India, the United Arab Emirates, France, Malaysia, Vietnam, the United Kingdom, Canada, Thailand, Singapore, the Netherlands, China, and Australia are among the twenty-six nations where Tata Steel has manufacturing plants. Jamshedpur, Jharkhand, is the company’s largest production factory, with a few others in Orissa, Maharashtra, Madhya Pradesh’s Indore and Pithampur, and West Bengal’s Kharagpur. The company has a New York subsidiary and operates product service centers in Norway, Finland, and Sweden. Tata Steel has a powerful and wide-ranging distribution grid that employs around 80,500 people, service centers, sales offices, direct supply channels, warehouses, consignment companies, and third-party processing agencies.

 

4. Tata Steel’s Promotion Strategy

 

Tata Steel | Marketing Strategy of Tata Steel | IIDE

 

Tata Steel plays a major part in B2B (or also known as Business to Business) transactions. It has no means of interacting with consumers. 

Tata Steel has been branding its products in such a manner that the customers get to know about them efficiently. It has launched certain advertisements where it plans to appease its customers. For example, #Apnokeliyeaagobadho targeted the sentiments of its customers and tried to show their gratitude towards Covid-19 Warriors. Another good example was their advertisement by using taglines such as “Customer First-Har Haal mein”. The basic tools of promotion for Tata Steel were Posters and Outdoor Advertising. Messages were conveyed to satisfied consumers through the means of TV Commercials.

 

Tata Steel’s Competitor Analysis

 

Tata Steel currently faces competition from companies like –

 

  • Essar Steel
  • Jindal Steel
  • Power
  • VISA Steel

 

Tata Steel has always held its stance in the Steel Manufacturing industry. However, the competition is yet to surpass the standards and quality products. Employs approximately. For a better comparison, Let’s talk about the monetary aspect – In FY 2018-19, Tata Steel earned an estimated revenue of 1.6 Trillion Rupees, whereas Jindal Steel and Power earned an approximate 370.1 Billion Rupees.

 

Marketing Strategy of Tata Steel

 

Marketing Strategy of Tata Steel | IIDE

 

Since Tata Steel is one of the few companies that claim to provide full-fledged services from raw material acquisition to delivery of the final goods. Their current strategy would be to develop optimized models for preventing transition losses, increase the net production of their sinter plant employs approximately and finally reduction of logistic costs and idle freight. Tata Steel has continuously been one of the world’s most profitable and low-priced steel producers, but it faces problems such as increasing productivity, maintaining cost competitiveness, and remaining nimble and innovative in a continually changing economic environment. Tata Steel intends to strengthen its leading position and has established a set of Strategic Objectives to do so (SOs). They’ve also established a set of essential competencies known as ‘Strategic Enablers’ to help them attain the SOs.

 

Tata Steel’s Advertising Campaigns

 

Tata steel has hosted multiple Ad Campaigns. Take a look at the example of “Greenfection”, an initiative started by Tata Steel. 

Since sustainability is a dire need of the hour to control the environmental impact of Industries at Global and National Levels. Tata Steel claims to be the first company to have Sustainability as of its policies. They also further convey their respect and wishes for the growth of the environment.

The ad campaign as you can see in the picture above mentioned similar quotes like:

 

  • “I turn off water every time I brush. I have Greenfection”
  • “We avail carpool services for our daily commute to the office. I have Greenfection”
  • “I turn off my lights while watching TV. I have GreenFection”

 

Tata Steel had teamed up with WWF ( World Wildlife Federation) to utilize their nature clubs to plant trees. This initiative was sought out by Tata Steel and other corporates to use social media for corporate communication.

 

Tata Steel S.W.O.T Analysis

 

1. Strengths of Tata Steel

 

  • Position of the market: Tata Steel is one of the world’s most diverse steelmakers and the second largest in the world.
  • Tata Steel provides a vast range of items from flat steel products to farming instruments and construction equipment and much more. Different product portfolios:
  • TATA trust: Tata is one of India and worldwide one of the most trusted and renowned brands.
  • Integrated operation in India: the entire mining and mining process is integrated into India for the production of final materials in steel.

 

2. Weaknesses of Tata Steel

 

  • Mistry disaster damaged the image: The repercussion between Ratan Tata and Cyrus Mistry has harmed the image of the group Tata, which also refers to Tata Steel.
  • More than 50% of Tata Steel’s activity is Europe-wide, with the result that any economic slowdown in Europe has an impact on its revenues.
  • Fragmented European operations: Although Tata Steel is integrated in India, its activities in Europe are disintegrated and therefore depend on several additional suppliers. This affects quality control at a higher expense.

 

3. Opportunities of Tata Steel

 

  • The steel industry and production facilities in India are predicted to expand during the next four years because of the growth in India.
  • Adopt new technologies: Tata Steel is technology-driven behind its competitors and has the opportunity to adopt new technologies like Cortex, Hismelt, etc.
  • Worldwide, growing production, manufacturing, and automotive industries: Growth will fuel growth in the steel sector and will assist Tata Steel in the future in manufacturing, building, and the automotive industry.

 

4. Threats of Tata Steel

 

  • Intense competition: The Tata Steel industry heavyweights such as JSW Steel, Essar Steel, ArcelorMittal, etc. confront harsh rivalry
  • Government and Environmental Laws: In both the mining industry and production, Tata Steel is subject to strict government and environmental regulations.
  • Decreasing global steel prices: Chinese production of excess steel meant providing the globe with cheaper steel, forcing the process to decrease worldwide.

 

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Conclusion

 

In its path towards establishing the worldwide steel industry benchmark for value creation and corporate citizenship, Tata Steel continually redefined performance parameters. Today, they’re among the few steel businesses that have fully integrated their business – from mining to final product manufacture and marketing. Their production strategies have always been centred on assuring the safety of raw materials. This has made Tata Steel the lowest-cost manufacturer of stainless steel in Asia and enables cost competitiveness and efficiency. As we have mentioned in the blog, Tata Steel has been successful in enhancing its sales and skills over time with the help of their well sought out marketing plans, ad campaigns, and their marketing mix strategies. 

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Aditya Shastri

Lead Trainer & Head of Learning & Development at IIDE

Leads the Learning & Development segment at IIDE. He is a Content Marketing Expert and has trained 6000+ students and working professionals on various topics of Digital Marketing. He has been a guest speaker at prominent colleges in India including IIMs......[Read full bio]

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