Elaborated Marketing Strategy of Sysco – In Detail

Updated on: Sep 25, 2022
Marketing Strategy Of Sysco - Featured Image

  Hey there!

My name is Aditya Shastri and I have written this case study with the help of my students from IIDE's online digital marketing courses in India.

Practical assignments, case studies & simulations from Harvard Business Review helped the students from this course present this analysis.

Building on this practical approach, we are now introducing a new dimension for our online digital marketing course learners - the Campus Immersion Experience.

If you find this case study helpful, consider leaving a comment below.

In our previous article, we learned in depth about the marketing strategy of a really interesting company, Voltas. In this article, we are going to elaborate on the marketing strategy of Sysco.

The objective of Sysco is to be the largest industry leader when it comes to marketing, selling, and distributing food and non-food products to restaurants, hospitals, schools, lodging facilities, and other clients worldwide.

Sysco has done some interesting marketing campaigns, due to which it’s one of the best companies. So, this means that marketing is important for every company. Nowadays, as everyone is online, a company needs to adapt its digital marketing strategies as well. If you are keen on learning about the future of marketing, that is, digital marketing, you must check out IIDE’s Free Masterclass on Digital Marketing by one and only Karan Shah, the CEO and Founder of IIDE.

In this blog, we are going to discuss everything about the marketing strategy of Sysco. We are going to cover the company’s story, marketing campaigns, target audience, digital presence, etc.

Digital Marketing Academic Challenge 2024 - DMAC

About Sysco – Company Overview

Herbert Irving, John F. Baugh, and Harry Rosenthal established the business in 1969. The company started manufacturing and became popular on March 3, 1970. According to overall revenue, the company came in at number 54 on the 2018 Fortune 500 list of the largest US corporations.

Sysco Organization is a worldwide corporation based in the United States that distributes food goods, small wares, kitchen equipment, and tabletop items to restaurants, healthcare and educational facilities, hospitality enterprises such as hotels and inns, and wholesale to other food service providers.

Sysco, short for Systems and Services Company, has more than 600,000 clients across a variety of industries. They also offer management consulting as a core service. Sysco is the largest broad-line food distributor in the world. The corporation runs about 330 distribution centres throughout the world, serving more than 90 nations.

Quick Stats on Sysco
CEO Kevin Hourican
CMO Judith Sansone
Area Served Worldwide
Industry Systems and Services Company
Market Share/ Revenue US $55.371 billion (2017)
Vision Distributing food and non-food product in India
Tagline At the Heart of Food and Service



Marketing Strategy of SYSCO

Let’s investigate Sysco’s marketing approach! Additionally, how Sysco executes its marketing strategy, etc.

Segmentation, Targeting, and Positioning

By employing the segmentation technique, Sysco may concentrate its broad and diverse target market into a few well-defined categories. Market segmentation surveys are typical ways to get customer-specific data that could be used to create groups with similar traits. The business can utilize one or more of these segmentation techniques to select the appropriate market segments and create a successful marketing strategy.

When selecting a target segment or segments, Sysco should be careful to match the demands and expectations of the target group with the resources and competencies of the organization. Targeting can be carried out by assessing the commercial allure and expansion potential of specified sectors.

After segmenting the customer market and selecting the appropriate target market, Sysco must now establish a clear positioning statement that may foster a favourable perception of the given product in the minds of the clients


Marketing Campaigns

Marketing Strategy of Sysco - Campaign 1

Sysco organized a Campaign to help food-service operators connect with its extensive assortment of fresh products. The tagline of this campaign is “Sysco knows fresh”. On April 8, 2020, HOUSTON announced the launch of a new multichannel campaign called “Sysco Knows Fresh” to highlight the company’s extensive availability of high-quality, fresh products to clients, consumers, and the industry.

A multipronged strategy will be used for the campaign, including social media, product catalogues, emails, and videos. Through the “Sysco Knows Fresh” campaign, the company hopes to emphasize its commitment to providing customers with high-quality, fresh products as well as the readiness of its network of businesses. If you want to know more about it, then visit the Sysco food company page.

Marketing Strategy of Sysco - Campaign 2

Another campaign was held by Sysco during the COVID-19 global pandemic. In order to deliver wholesome meals in underserved communities and promote the restaurant business, Sysco Corporation has announced that it would launch a month-long social media campaign, Take Out To Give Back, in collaboration with No Kid Hungry.

The business invites customers to share pictures of their purchases on social media. Every time a post is made, Sysco will donate 50 cents, up to a maximum of $150,000, to Share Our Strength’s No Kid Hungry initiative, which seeks to eradicate hunger and poverty both domestically and globally.

As part of its community response approach to the COVID-19 epidemic, Sysco has revealed that since mid-March, it has provided 30 million meals to eight different nations. Over $100 million worth of fresh vegetables and six million pounds of fresh dairy products were donated, totalling roughly 16 million pounds.

Marketing Strategy of Sysco - Campaign 3

In order to register the phrase “GOOD THINGS COME FROM SYSCO”, a trademark application was submitted to the USPTO on Friday, June 22, 2012. The statement said, “By establishing this special marketing partnership with the Food Network, it will improve our ability to strengthen our client connections by assisting in their success”.

The tag line made in contrast to reducing direct rivalry between major competitors, boosting geographic market concentration and buying power in local and regional markets, and erecting barriers to entry for smaller or alternative food systems. So the tagline “GOOD THINGS COME FROM SYSCO” is made in this form.

Social Media Marketing

Sysco uses social media platforms:

  • Twitter, 
  • LinkedIn
  • Instagram. 

Compared to Twitter, Instagram, and lastly LinkedIn, it has more followers. 

Twitter’s 15.1k and Instagram’s 61.5K followers, respectively, follow the account on Twitter and Instagram.

Due to the fact that so many young kids use it, LinkedIn is more of a professional-oriented social media platform. 

These users frequently post promotional and educational content on their LinkedIn pages, as well as occasional announcements about the debut of new products.

About 257445 people follow Sysco on LinkedIn.

SEO Strategies

Marketing Strategy of Sysco - SEO

According to SEO rankings, the number of keywords should be between 500 and 1000, with 10,000 or more being exceptional. The fact that Sysco has 1807 organic keywords is commendable, as can be shown. That implies that Coolberg’s digital marketing is getting a lot of insights.

Additionally, the traffic is considered to be on par at 10K+ every month. Therefore, Sysco still needs to make adjustments to its SEO tactics while putting in the necessary effort to keep the company climbing the Google organic SERP rankings.

Influencer Marketing

Sysco has worked with numerous YouTubers, bloggers, food sites, etc. since the beginning of their marketing efforts. With more than 30K+ and 100K+ followers, they have a lot of influencers. Influencers advertise the product to improve Sysco’s popularity and sales through their fan bases.

Mobile App

Marketing Strategy of Sysco - App

It also provides delivery services from your mobile phones. The Sysco delivery app could be downloaded from the play store and app store also. There are many apps which provide Sysco services such as Sysco Shop, Sysco Delivery, and Sysco mobile inventory. They all provide services at the home. If you want more about it, then visit their sites.

Ecommerce Strategies

Marketing Strategy of Sysco - Ecom

In terms of e-commerce strategies, Sysco operates a website from which they sell their goods along with promotions. But there are so many e-commerce strategies which are used by businesses like building a loyalty programme, creating content to generate backlinks and many more.

Sysco also has a website where you can check a lot of information: https://www.sysco.com/

Content Marketing Strategies

Sysco utilises social media extensively. The information in the post is about their newest flavours, products, awareness campaigns, etc. Only Twitter or Instagram can be used to post content and LinkedIn for informative information about a company and its recruitment process. Additionally, they distribute press releases regarding their product through a variety of channels, including The Hindu, Money Central, The New Indian Express, etc.

This ends with an elaborative marketing strategy of Sysco. Let us conclude our learning below from the marketing strategy of Sysco.

Digital Marketing Academic Challenge 2024 - DMAC

Conclusion – What’s Unique in Sysco Marketing?

In Sysco’s marketing plan, we could see that the company was gathering admiration and support from all around the world. Among millennials, the popularity is rising. The Sysco Corporation is a regional, national, and international leader in the distribution of non-food and food items. They produced advertising creative, social and digital aspects, logos, and messaging strategies.

Through a sales promotion, the campaign doubled Sysco brands’ sales, energised staff, and successfully reached out to customers on a variety of levels. All we know is that pandemics also affect this marketing positively because people move to digital shopping and Sysco company helps a lot in this. A company’s brand image can be made or broken by its campaign techniques. Effective campaigns may be created with digital marketing, and any errors can be quickly fixed.

Digital marketing is crucial since it links a company with its clients when they are online and is effective across all sectors. It links businesses with ideal consumers through SEO and PPC on Google, social media marketing, and email marketing. If you would like to learn more and develop skills, check out IIDE’s 4-Month Digital Marketing Course to learn more.

Alternatively, you can enrol in one of our free online masterclasses led by IIDE’s CEO, Karan Shah, to gain insight into the field of digital marketing. 

We hope this blog on the marketing strategy of Sysco has given you a good insight into the company’s marketing strategies.

If you like such in-depth analysis of companies just like the marketing strategy of Sysco check out our IIDE Knowledge portal for more fascinating case studies.

Thank you for taking the time to read the marketing strategy of Sysco, and do share your thoughts on this case study marketing strategy of Sysco in the comments section below.

Share post via

Aditya Shastri

Lead Trainer & Head of Learning & Development at IIDE

Leads the Learning & Development segment at IIDE. He is a Content Marketing Expert and has trained 6000+ students and working professionals on various topics of Digital Marketing. He has been a guest speaker at prominent colleges in India including IIMs......[Read full bio]


Submit a Comment

Your email address will not be published. Required fields are marked *

This site uses Akismet to reduce spam. Learn how your comment data is processed.

Related Posts