Oreo is one of the most famous cookies which is loved by almost everyone. In this case study, we will look into the marketing strategies used by Oreo to become one of the leading biscuit companies around the world.
We will also cover the marketing strategy of Oreo along with its marketing campaigns, SWOT Analysis, and digital marketing strategies implemented by the company.
So let’s get started with knowing about the company in brief:
Oreo is an American cookie brand, owned by Mondelez International & Cadbury Milka.
Back in the year 1912, this biscuit was developed by the National Biscuit Company in New York. And in the year 2011, this biscuit was brought to the Indian Market by Cadbury India. Now it is having 6% of the market share in the biscuit segment, though it is quite costly as compared to other biscuits and is considered a luxurious biscuit in India.
Oreo is a sandwich cookie consisting of two wafers with a sweet crème filling of various flavours like chocolate, milk, red velvet, etc. The company sells its products in over one hundred countries with different packaging and limited edition offers.
As we have brief knowledge about the company, let’s dive into the marketing mix of Oreo.
Marketing Strategy of Oreo
A marketing mix is a comprehensive series of actions used by a company to introduce or promote its products. It includes 4Ps, Product, Place, Price & Promotion. It helps companies achieve business goals & objectives, and it is widely used to define strategies. Let’s see how Oreo is using its marketing mix.
1. Product Strategy of Oreo
Oreo is a leading biscuit brand and has a presence in various countries across the globe. One of the major products of Oreo is the Chocolate Sandwich. The product is also customized as per the target market. There are a lot of varieties available but not all the varieties are available at every location. Most of the Oreo Variants are available in the USA, but in India, you can’t see much variety of flavours.
They are experimenting with flavours in India, recently they launched red velvet and chocolate-flavoured cookies, and are working on more varieties.
The packaging says a lot about the product because it attracts the customer to purchase it and the same has worked for Oreo very successfully. The packaging style of the company has played a significant role in increasing its popularity, and the design of various products of different varieties has attracted a large customer base for the company.
2. Place Strategy of Oreo
Oreo started its operations in Birmingham, UK and now it has covered different overseas markets like the United States, India, Ireland, Australia, Canada, and New Zealand.
It uses its parent company Mondelez’s distribution network for availing the product to its end consumers. As it has manufacturing facilities available on each of the continents for different products meeting the demands of the customer.
Oreo is doing great in the urban market as compared to the rural market. It follows the traditional method of distribution in which products are transferred from manufacturing units to distributors via the agents and then to retailers. In India, the channel through which each of these products is sold includes shopping malls, centres, mom and pops stores, retail outlets, etc.
3. Price Strategy of Oreo
Oreo uses a mid-premium pricing policy, it offers quality products and prices them at mid-range which has helped it to gain a loyal customer base. In India initially, they opted for a lower marketing pricing strategy to gain a higher market share, but eventually, as they saw the popularity of the products increasing, they increased the pricing accordingly.
The company also wanted to enter new markets and hence choose a penetration pricing policy initially to attract new customers. People in urban cities prefer high-quality products and don’t mind paying more for these products therefore the brand can generate high revenues.
4. Promotion Strategy of Oreo
The Oreo-Cadbury partnership has launched rigorous marketing campaigns displaying creative and innovative themes with different activities to build a connection with the customers and leave a lasting impact on them.
The main target audience for the company is children and youth which it promotes on Tv and social media heavily, it has used every advertising tool like print media, visual media, and digital media,
The packing also helps the consumer in identifying the brand easily. Milk’s Favorite Cookie is one of the famous hook lines of Oreo. The company also participates and organizes different events to interact with the customers directly and believes strongly in community activities.
Now, let’s deep dive into the marketing strategy used by Oreo to become one of the leading cookie companies in the world.
Marketing Strategies of Oreo
Marketing Strategy is a complete plan of the company which defines how the brand will communicate with its target audience using several innovative strategies. It uses various offline and online ways to market itself and reach out to its customers.
Let’s have a look at them;
1. Oreo Customizes its Cookies
Its customized design attracts its customer especially kids and people who follow everything that’s in trend to buy the products which make it stand out from its competitors and builds a unique image.
- We can take the example, back in the year 2019 when the finale season of Game of Thrones was released, Oreo made a limited edition cookie inspired by the show, allowing fans to explore the new product and relate to it. This allowed the brand to find a common interest with its target audience, and therefore, build a more loyal following.
- One more example of the same is, it makes use of holidays to customize the cookies so that people can associate the product in fun times with friends and family.
- To celebrate Halloween in 2020, they had a black cookie with a ghost saying ‘boo’ on it with orange filling.
Such meaningful and creative marketing ad campaigns of the company are a major reason for its success in the industry.
2. Market Penetration Strategy
When the cookie was launched in the market, the price was low to grab the target market but eventually when it became familiar and popular in the market, the price was increased and now it is considered as one of the branded biscuits around the world.
Initially, as it was available at a nominal price, people didn’t mind trying something new and in time got adapted to it. This strategy worked very well for the company and gave it exceptional results.
3. Content Marketing
Oreo uses content marketing to grab a place in consumers’ minds. It makes sure that the content is relatable and exclusive so that consumers can engage and relate to it. Oreo launched its first-ever Rainbow cookie in honour of its partnership with PFLAG National, which is the largest organization supporting LGBTQ+ people and their parents. Colourful cookies grab the attention of the consumer easily as it’s something unique and as someone buys them, they also generate awareness. The ads on social media and TV always leave sweet messages for their customers to engage them.
Below images give a glimpse of it:
Oreo also uses celebrity endorsements as one of its marketing strategies to build its brand name and for brand recognition.
The company also does some amazing topical content marketing which means focusing on a specific topic to gain authority. The goal is to produce relevancy to impact search engine rankings naturally.
Bonus: Check out this blog to know the latest Google Ranking Factors
From these ads and posters, we can say that they use content marketing very effectively in their favour. Now, let’s see some marketing campaigns by Oreo;
Marketing Campaign of Oreo
Oreo is always innovative and creative when it comes to marketing campaigns. Below we have listed some of the best campaigns by Oreo.
1. At Home With Oreo
Oreo has come up with a campaign ‘#AtHomewithOreo’ to help consumers spark their innovative plugs and drive creativity with Oreo cookies. The company tries to add fun to the daily lives by embracing the new normal by the activities that have an unusual way of helping people stay connected.
Oreo has always encouraged playful family moments, and the “At Home With Oreo” campaign aims to encourage people to adopt playfulness while staying indoors.
From fun recipes with Oreo to keeping its hands busy with Oreo Art, and even giving adults a break from their WFH madness, they’ve ensured that the spirit is alive and well.
2. Make Way for Play
During the lockdown, the 2nd version of this campaign was released. It was to encourage customers to share moments with their loved ones. The company has an anthem “Make Way for Play”.
Oreo has taken the campaign further with #MakeWayForPlay. A fun challenge that brings people into the fold by passing on the Oreo wand virtually.
Nowadays, people are also using oreo biscuits to prepare cakes, shakes, and other food items, and are uploading various videos and blogs about it. Though this promotion is not done by the company, indirectly the product is being promoted. It is also creating awareness about the product and henceforth increasing its sales.
3. Say it With Oreo
In 2022, Oreo launched a new campaign named #SayItWithOreo featuring MS Dhoni, former team India Cricket Captain, and his daughter Ziva Dhoni. With this campaign, the brand aimed at encouraging family playtime with the introduction of alphabet-embossed, scannable cookies, nudging them to Scan, Play, and Repeat!
You can watch the video here –
Now, let’s have a look at the SWOT analysis of Oreo.
Want to learn how you can leverage the power of Social Media to make such strong marketing campaigns? We have got you covered, here’s a blog that you might find helpful.
SWOT Analysis for Oreo
Swot analysis is a tool that helps an organization identify its strengths, weaknesses, opportunities, and threats. By identifying them they can work on themselves and form a proper marketing plan.
- Good product quality and packaging.
- Leader in the cookie industry.
- Available at Nominal price.
- Its distribution channel
- It has a limited target audience (who loves to eat cream biscuits only)
- High Competition.
- Launching various flavours with customized versions.
- As a renowned biscuit, it can do tie-ups with different hotels, schools, and corporations.
- After tie-ups with schools, they can target the parents.
- High competition from the wafer and sandwich biscuit segment.
- Pricing competition.
So, by the above analysis, we can say if Oreo keeps its promotion strategies plan on track and collaborates with different institutions, it will be a market leader suppressing its competitors.
Oreo is a renowned cookie brand, having its operation around the world. It is operating in almost every country and is having a sweet relationship with its customers. They always try to grab the customer’s attention through any sort of ad and sometimes merge the same with some trending topic. They have always stayed in the limelight and used ingenious strategies to become a market leader.
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