
Updated on Dec 12, 2025
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Myntra leads India’s online fashion with AI personalisation and influencer-driven campaigns that make shopping feel personal. This case study examines Myntra's marketing strategy, analysing its unique marketing approaches and digital marketing tactics.
Before diving into the marketing strategy of Myntra, I’d like to inform you that the research and initial analysis for this piece were conducted by Neil Shah. he is a current student in IIDE's Online Digital Marketing Course (March 2025).
If you found this case study on Aretto’s marketing strategy, feel free to reach out to Neil to send a quick note of appreciation for her fantastic research - He’ll appreciate the kudos!
About Myntra

Myntra, founded in 2007, originally sold personalised gifts. However, by 2010, the company made a strategic shift to focus solely on fashion and lifestyle. This move helped it become India's top online fashion store.
What makes Myntra so successful is its ability to connect with young, fashion-loving customers.
The brand stands out by offering a massive variety of both global and local brands. Its strong digital presence and a smooth shopping experience, thanks to a mix of technology, great content, and innovative marketing, are at the heart of its success.


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Marketing Objective or Business Challenge
Despite having a dominant market position, Myntra faces significant hurdles. The brand operates in a highly competitive e-commerce segment where consumer loyalty is often tied to the next big discount.
The key challenges include a heavy reliance on flagship sales events, such as the "End of Reason Sale", which, while effective, can devalue the brand and erode profit margins.
Additionally, the company struggles with high operational costs due to the inherently high return rates in the fashion e-commerce sector. It also faces stiff competition not just from large e-commerce players, but also from rising direct-to-consumer (D2C) brands.
Myntra has a clear goal: to transition from a discount-led platform to a premium fashion and lifestyle destination.
They want to increase repeat business by creating a personalised, content-rich shopping experience, thereby boosting customer lifetime value.
Buyers Persona:

Tripti
Mumbai
Occupation: Web-Developer
Age: 20 years
Motivation
Interest & Hobbies
Pain Points
Social Media Presence
Marketing Channels Used by Myntra
Digital Marketing
- SEO & content marketing to capture fashion searches and trends.
- Google Ads (Search, Display, Performance Max) for visibility during mega-sales.
- Social media presence on Instagram, YouTube & Snapchat with reels, shorts, and fashion content.
Influencer & Brand Collaborations
- Partnerships with fashion influencers, celebrities, and Bollywood tie-ups.
- Proprietary campaigns, such as Myntra Fashion Superstar, for deeper engagement.
Traditional Media & Offline Reach
- TV ads, print media, and outdoor advertising during big campaigns.
- Events and experiential marketing to strengthen offline presence.
Sales & Distribution
- Focus on D2C via the Myntra app & website.
- Strong partnerships with top fashion brands.
- Offline activations for omni-channel presence.
Impact
- Built strong brand recall, awareness, and positioned Myntra as India’s leading fashion & lifestyle destination.
Myntra Marketing Strategy Breakdown
1. Content Marketing & SEO
Myntra’s marketing strategy places a strong focus on fashion-driven SEO and content marketing to attract style-conscious shoppers.
They publish trend reports, style guides, and seasonal lookbooks like “Top 10 Festive Outfits to Try This Season” targeting both informational and transactional keywords.
Some of the keywords they rank for include:
- Online shopping for clothes
- Best fashion trends in India
- Affordable branded clothing
They also use internal linking between fashion blogs, product categories, and sale pages to boost discoverability.
On the technical SEO side, Myntra invests in page speed, mobile optimisation, and structured data to enhance visibility and conversions.
This strategy has helped Myntra maintain millions of organic visits per month and establish itself as a go-to destination for fashion inspiration.
2. Influencer Marketing
Jo dikhta hai, wo bikhta hai! Myntra has always relied on influencer and celebrity collaborations to stay culturally relevant.
They work with top-tier influencers, Bollywood stars, and Gen Z creators to deliver:
- Fashion hauls
- Styling tips
- Seasonal trend showcases
Platforms like Instagram, YouTube Shorts, and Snapchat allow Myntra to engage young audiences where they already spend time.
What makes these campaigns effective? They feel aspirational yet relatable — audiences don’t just see clothes; they see how to style them in everyday life.
This has built strong emotional resonance in both metro and Tier 2 cities, where trend adoption is growing rapidly.
3. Google Ads & Performance Marketing
To target high-intent buyers, Myntra uses a data-driven performance marketing strategy that covers the full funnel:
- Google Search & Display Ads to capture fashion shoppers.
- Performance Max Campaigns for mega-sale visibility.
- YouTube Ads & Shorts to highlight collections and celebrity collaborations.
Their real-time optimisation of creatives, copy, and targeting ensures maximum ROI, especially during high-traffic events like the End of Reason Sale.
4. Messaging & Brand Voice
Myntra’s messaging balances style, affordability, and accessibility, making fashion aspirational yet achievable.
Their campaigns often focus on festivity, self-expression, and trends, with taglines like “India’s Biggest Fashion Sale” driving urgency and excitement.
Everything they communicate reflects four key themes:
- Fashion-first inspiration
- Affordability & deals
- Inclusivity (styles for all ages & sizes)
- Trend leadership
Whether it’s a push notification, an influencer video, or a TV ad, Myntra’s tone stays vibrant, youthful, and inclusive, designed to connect with India’s fashion-forward audience.
Results & Impact
Myntra's marketing strategy is a masterclass in blending data-driven business decisions with consumer-focused engagement.
The Big Fashion Festival was a major success, attracting over 627 million visits and drawing 1.5 million new customers, primarily from non-metro areas.
The brand's focus on profitability paid off, with a significant turnaround to a ₹31 crore net profit, demonstrating a sustainable business model.
Myntra's "Ultimate Glam Clan" content strategy truly made people feel like they were part of a bigger fashion family, successfully generating an incredible 4.5 billion cumulative views.
This impressive growth and profitability have earned the brand consistent media coverage in publications such as The Times of India, reinforcing its position as a leader in the industry.
While Myntra is celebrated for its huge selection and convenience, consumer feedback remains mixed; its End of Reason Sale is a cultural moment that spawns countless social media memes, highlighting the brand's immense mindshare and impact.
What Worked & Why
Myntra's marketing success is driven by its deep understanding of the fashion-driven needs of its audience. Their ability to stay relevant with influencer collaborations, seasonal content, and data-driven ads made them a top choice for fashion-conscious shoppers.
Their SEO and content marketing strategy increased organic traffic, while influencer marketing helped connect with younger audiences who trust peer recommendations. Myntra's personalised approach to digital campaigns, combined with major festive sales, has effectively driven customer loyalty.
Their focus on e-commerce and retail media gave Myntra a seamless omnichannel presence, engaging customers both online and offline, making it a go-to destination for fashion.
What Didn’t Work & Why
While Myntra's local campaigns were effective, their international presence lacked focus. They didn’t do enough to target global audiences, particularly Indian expats who could have connected with the brand.
The mobile app experience, although improved, still encountered occasional user experience issues, such as slow loading times and difficulties with the checkout process, which may have contributed to cart abandonment.
Myntra's overemphasis on product categories during sales left broader keyword opportunities untapped. They missed targeting customers outside the core fashion categories, limiting their audience reach during key moments.
Despite being a leader in the market, Myntra faced tough competition from other fashion giants during mega sales, struggling with supply chain and stock issues that impacted customer satisfaction.
IIDE Student Recommendations: Key Areas for Brand Improvement
Myntra should expand SEO to long-tail gems like:
- Affordable, sustainable kurtas for office wear
- Best AR try-on apps for ethnic outfits
- Gen Z streetwear trends 2025
- Eco-friendly activewear under 2000
These tap niche queries rank in low-competition spots for qualified traffic.
Enhance Mobile & AR Experiences:
- App UX improved, but AR try-on needs polish for diverse body types. Faster checkouts and voice search could boost retention - add WhatsApp for style queries.
Tap into Tier 2/3 & Global Markets:
- Target emerging cities with localised campaigns; NRIs in the US/UK crave Indian fusion. Partner with diaspora influencers, add multi-currency for conversions.
Launch a Style Loyalty Program:
- ‘Myntra Style Squad’ with points for UGC, early sale access, and stylist webinars to drive repeats and community.
Invest in Video & UGC:
- Build a ‘Style Hacks’ library on YouTube - tutorials, hauls, testimonials. Embed on PDP to lift dwell time by 20%.
Experiment with Offline Collaborations:
- Pop-ups at malls/festivals for try-ons; tie-ups with boutiques in Tier 2 for hybrid reach.
Smarter Email & Social Commerce:
- Personalise flows by style prefs/past buys: “Your Next Drop Alert?” or trend previews to nurture.
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