In-depth Research on the Business Model of Amul you need to know!

The business model of Amul, renowned for its cooperative structure, has transformed India’s dairy industry. This article delves into Amul’s market share, product offerings, target audience, revenue model, and marketing strategies, providing a comprehensive analysis of the brand’s success and innovation.

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Aditya Shastri - Trainer at IIDE

Aditya Shastri

Lead Trainer & Head of Learning & Development at IIDE

Updated on: Aug 26, 2024

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In our previous article, we discussed the business model of Pinterest. In this new blog, we will take a look at Amul, a pioneering dairy brand driving sustainable development and community welfare.

Amul is one of the oldest organisations in India. This article will explore the business model of Amul. As an Indian dairy cooperative society, Amul spurred India’s White Revolution, becoming the largest milk and dairy products company in the country. Its business model has helped India become the world’s largest milk producer, with around 15 million milk producers contributing to 144,000 dairy societies nationwide. 

In this case study, we will examine Amul’s business model, its marketing strategies, some of its infamous marketing campaigns and much more. Let’s first learn more about the company.

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About Amul

Business Model of Amul - Amul Logo

Source: Google

Amul, founded in 1946 by Tribhuvandas Patel, is a leading dairy cooperative in India with a mission to empower farmers through cooperative efforts, ensuring fair prices and sustainable livelihoods. Key milestones in Amul’s growth include the launch of Amul Butter and the iconic ‘Amul Girl’ advertising campaign, which is now a significant part of Indian culture. With a network of over 3.6 million milk producers, Amul is synonymous with quality and innovation in the dairy industry.

Amul’s business model primarily focuses on providing top-quality dairy products globally, contributing to its outstanding reputation. The success story of Amul is both, attractive and unique. Today, Amul is the first brand that comes to mind when thinking of ice cream, milk, cheese, butter, or any dairy product. One of the key reasons for Amul’s success is its commitment to innovation at every step.

Updated Statistics

  • Revenue (2023): ₹50,000 crore (Source: Amul Annual Report)
  • Market Share: 40% of the organised dairy market in India (Source: Statista)
  • Milk Collection: 25 million litres per day (Source: Amul Corporate)
  • Export: Products exported to over 50 countries (Source: Amul Corporate)

Business Model of Amul

Business Model of Amul - The Amul Model

Source: dezerv.in

The Amul business model is structured around a cooperative society model, where individuals join forces and pool resources to achieve market growth. These individuals, who are members of this society, manage the finances, resources, and operations collectively. The business model of Amul prioritises affordable prices for consumers while safeguarding the interests of farmers. Let’s explore the details of this model.

First Tier – The first tier comprises farmers from various villages who are part of the Village Dairy Cooperative Society. Each village in a State selects representatives to advocate for their village at the District Milk Unions. The Village Dairy Cooperative Society forms the foundation of the Amul model.

Second Tier – The second tier includes the representatives chosen by the Village Society. These representatives jointly manage the District Milk Union. This union oversees the creation of milk and milk products, ensuring their processing before selling them to the State Milk Federation.

Third Tier – The third tier is the State Milk Federation. This Federation sells the processed products received from the District Milk Union, acting as a distributor and facilitating market sales. The revenue generated is distributed downward through the tiers.

Understanding the Amul cooperative model provides insight into its effectiveness and success. The model ensures that benefits trickle down from the market to the producers, who are at the base of the pyramid.

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1. Amul’s Business Model: Market Share & Analysis

Business Model of Amul - Sales Turnover of Amul From Financial Year 2011 to 2023

Source: startuptalky.com

Amul dominates the organised dairy market in India with a 40% market share, reflecting its strong presence and consumer trust. The brand’s extensive distribution network and strategic marketing have enabled it to maintain a competitive edge. The overall success is attributed to Amul’s cooperative model which aggregates milk from millions of small farmers, ensuring a steady supply and fair pricing. Market analysis reveals that Amul’s continuous innovation and expansion into new product categories have fortified its market position, making it a leader in the dairy sector. Understanding the business model of Amul provides insights into how Amul works and its effective functioning.

2. Amul’s Business Model: Product Offerings

Business Model of Amul - Amul Products

Source: Google

Amul’s product portfolio boasts a wide range of dairy products, including milk, butter, cheese, yoghurt, ice cream, and milk-based beverages. The brand has also ventured into non-dairy segments with products like chocolates and bakery items. Each product line is designed to cater to diverse consumer needs, from daily essentials to indulgent treats. The business model of Amul showcases its commitment to quality and innovation, ensuring that its products meet the highest standards. This dedication has helped it maintain consumer loyalty over the years.

3. Amul’s Business Model: Target Audience

Amul’s target audience spans across various demographics, including urban and rural consumers, health-conscious individuals, children, and families. The brand’s diverse product range caters to different age groups and lifestyles, making it a household name in India. Amul’s marketing strategies, such as the Amul Girl campaigns, resonate with a broad audience, enhancing its appeal across different segments. The Amul business model,demonstrates how Amul works effectively to meet the needs of its wide customer base.

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4. Funding & Investors

Amul operates on a cooperative model, where the primary funding comes from its member farmers. This cooperative structure ensures that profits are reinvested into the business or distributed among the members. The business model of Amul is self-sustaining, reducing dependency on external investors and fostering a sense of ownership among the members. This approach has been crucial to Amul’s growth and stability, making it a prime example of the Amul model of dairy development.

5. Functioning of Amul: Revenue Model

Amul’s revenue model is based on the sale of its extensive range of dairy and related products. The brand generates significant revenue from its domestic market and exports. Amul’s competitive pricing strategy, coupled with high-quality products, drives sales and market penetration. Additionally, the cooperative model ensures that a substantial portion of the revenue benefits the member farmers, promoting sustainability and growth.

6. Functioning of Amul: Marketing Strategy

Business Model of Amul - Amul Marketing Strategy

Source: Google

Amul’s marketing strategy is renowned for its creativity and consistency. The ‘Amul Girl’ campaign, with its witty and topical ads, has been a cornerstone of the brand’s marketing efforts. Amul utilises a mix of traditional and digital media to reach a broad audience. The brand’s focus on quality, innovation, and consumer engagement has made its marketing campaigns highly effective in building brand loyalty and driving sales.

We all know how successful and reputed Amul is. But do you know the reason behind this success? In this section, we will get to know the answer to this question and how Amul has maintained and continued a legacy for a very long time. The marketing strategies that helped the company gain success are grounded in the Amul’s cooperative model, which has played a crucial role in their achievements.

  • Product Catalogue

Amul has a very wide range of products catering to the needs of all age groups, genders, and professions. The list of products that Amul sells is Amul Milk, Bread spreads (Amul butter, Amul Lite, delicious table margarine, unsalted butter, garlic butter), Amul Cheese, Amul Beverages (Amul kool flavored milk, Amul Masti buttermilk), Amul Ice cream, and other dairy products.

  • The Brand

Amul promotes all its products under one brand name, ‘AMUL’. This provides the company with better brand visibility and reduces its advertising costs. The reputation of the brand name has been impeccable through the decades and still, its reputation is similar to when Amul came into the market decades ago. The Amul model success story demonstrates how this unified branding strategy has significantly contributed to their enduring success.

  • Pricing Strategy

As we saw, Amul caters its products to every segment of society, be it kids, adults, senior citizens, rich, poor, or all the segments of society. The business model of Amul has catered to different economic segments without any compromise on its products. Products that cover a huge market segment and are used daily are tried and provided at an affordable price without any compromise in the products, hence giving them an advantage over their competitors.

  • Advertising Campaign

Business Model of Amul - Amul Advertising Campaign

Source: Google

One of the biggest marketing strategies that helped Amul’s business model gain success is its advertising campaign. Amul got its name in the Guinness World Record for the longest-ever advertising campaign. The Amul-girl, the cartoon figure, is used by the company to promote its brand. Their advertisements are related to recent and trending events happening all over the world with a bit of sarcasm and humor.

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7. Campaigns of Amul

  • Amul Butter: The Taste of India:

This is Amul’s long-standing tagline, emphasising the brand’s strong association with Indian culture and taste preferences.

  • Utterly Butterly Delicious:

Another famous tagline that highlights the deliciousness of Amul butter.

  • Amul Doodh Peeta Hai India:

This campaign focused on the importance of milk consumption in India and positioned Amul as a symbol of quality milk products.

  • Amul Ice Cream:

Amul’s campaigns for its ice cream range have also been popular, often showcasing its wide variety of flavors and the joy of consuming ice cream.

  • Women’s Empowerment and Social Issues:

Amul has also used its campaigns to address social issues and promote women’s empowerment, showcasing the Amul girl as a voice for change.

  • Festivals and Celebrations:

During various festivals and celebrations in India, Amul comes up with special campaign designs that reflect the festive spirit of the country.

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8. Examples of a Failed Campaign Or Backlash from Users

  • Amul Macho Controversy (2007)

Amul Macho is a brand of innerwear for men produced by Amul. In 2007, they launched a controversial advertising campaign that featured a muscular man wearing Amul Macho underwear and a tagline that read “Yeh Toh Bada Toing Hai” (This is very stimulating). The campaign was widely criticized for being in poor taste and objectifying women. Many felt that it was offensive and conveyed an inappropriate message. Amul faced backlash from various quarters, and the campaign had to be pulled.

  • Amul Kool: Are You Cool? (2005)

Amul Kool is a line of flavored milk products. In 2005, they ran an advertising campaign featuring a teenager who becomes “cool” after consuming Amul Kool. The campaign was criticized for its portrayal of peer pressure and the idea that one’s social status could be determined by consuming a specific product. It was seen as an attempt to exploit the insecurities of young consumers, and the campaign received negative feedback.

9. Business Model of Amul: Value Proposition

Amul’s value proposition lies in its commitment to quality, affordability, and innovation. The brand offers a wide range of high-quality dairy products at competitive prices, ensuring accessibility for all consumers. Amul’s cooperative model provides fair remuneration to farmers, enhancing their livelihoods. This combination of consumer and farmer-centric approaches has established Amul as a trusted and beloved brand in the dairy industry.

10. How Amul Works: Operational Model

Amul’s operational model is built on its cooperative structure, where millions of small farmers are organised into village-level cooperatives. Milk is collected from these cooperatives and processed at various dairy plants. The processed products are then distributed through an extensive network of distributors and retailers. This efficient supply chain ensures that fresh and high-quality products reach consumers promptly, maintaining Amul’s reputation for reliability and excellence.

11. Business Model of Amul: Strategic Alliances & Partnerships

Business Model of Amul - Amuls Strategic Alliances & Partnerships

Source: Google

Amul has formed strategic alliances and partnerships to enhance its operational efficiency and market reach. Collaborations with technology providers have improved milk collection and processing. Partnerships with retailers and e-commerce platforms have expanded Amul’s distribution network. These alliances enable Amul to leverage external expertise and resources, driving innovation and growth.

12. How Amul Works: Technological Innovations

Business Model of Amul - Amul Factory

Source: Google

Amul leverages technology to enhance its operations and product offerings. Innovations such as automated milk collection units, quality testing equipment, and advanced processing technologies ensure high standards of quality and efficiency. Amul’s digital initiatives, including its mobile app and online platforms, provide consumers with convenient access to products and information, enhancing the overall customer experience.

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Corporate Social Responsibility (CSR)

Amul’s CSR initiatives focus on sustainable development and community welfare. The Amul model invests in various programmes such as education, healthcare, and rural development. Amul’s environmental initiatives include promoting sustainable farming practices and reducing its carbon footprint. By prioritising social and environmental responsibilities, Amul’s model reinforces its commitment to holistic growth and community well-being.

Top Competitors

  • Mother Dairy: A significant player in the Indian dairy market, known for its quality milk and dairy products. It operates a vast distribution network similar to Amul.
  • Nestle: Nestlé is a global leader in nutrition, health, and wellness, renowned for its extensive range of dairy products. With a strong brand presence and a diverse product portfolio, Nestlé stands as a formidable competitor in the industry. Fortunately, we’ve covered everything about Nestlé in our comprehensive case study on the marketing mix of Nestlé. Be sure to check it out now.
  • Britannia: Primarily known for its bakery products, Britannia also has a strong presence in the dairy segment with products like cheese and milk beverages.
  • Parag Milk Foods: A prominent dairy company offering a range of products under brands like Gowardhan and Go Cheese. It competes with Amul in various product categories.
  • Dairy Day: Known for its ice creams, Dairy Day competes with Amul in the frozen desserts segment, offering a variety of flavours and products.
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Conclusion

Amul has been growing steadily over the past many decades, consistently staying one step ahead of its competitors. By studying the Amul business model, marketing strategies, and other aspects of such a significant establishment, we gain a deeper understanding of how these companies operate.

Amul continues to expand its customer base each year, thanks to its effective and efficient marketing strategies that deliver the desired results. All credit for Amul’s success goes to its innovative marketing strategies and constant efforts to innovate. This highlights the importance of marketing in today’s world, particularly digital marketing, which is revolutionising the business landscape.

If this case study intrigued you or helped you understand how Amul works, please leave a comment. You can explore more such digital marketing case studies discussing blogs about various other large establishments and their strategies in detail.

Extra Details

Understanding the digital marketing landscape is essential for businesses seeking to thrive in today’s competitive environment. As we explore Facebook’s success story, it’s important to recognize the role of digital marketing in driving brand growth. For those interested in learning more about this dynamic field, consider exploring digital marketing courses in mumbai, digital marketing courses in south-delhi.

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Author's Note:

My name is Aditya Shastri and I have written this case study with the help of my students from IIDE's online digital marketing courses in India.

Practical assignments, case studies & simulations helped the students from this course present this analysis.

Building on this practical approach, we are now introducing a new dimension for our online digital marketing course learners - the Campus Immersion Experience.

If you found this case study helpful, please feel free to leave a comment below.

Aditya Shastri - Trainer at IIDE

Aditya Shastri

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Lead Trainer & Head of Learning & Development at IIDE

Aditya Shastri leads the Business Development segment at IIDE and is a seasoned Content Marketing expert. With over a decade of experience, Aditya has trained more than 20,000 students and professionals in digital marketing, collaborating with prestigious institutions and corporations such as Jet Airways, Godrej Professionals, Pfizer, Mahindra Group, Publicis Worldwide, and many others. His ability to simplify complex marketing concepts, combined with his engaging teaching style, has earned him widespread admiration from students and professionals alike.