In-Depth Marketing Strategy of Torrent Pharmaceuticals

Updated on: Aug 3, 2024

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Torrent Pharmaceuticals’ marketing strategy leverages innovative pharma marketing strategies, digital marketing, and customer engagement to enhance brand visibility and drive growth. This case study explores the marketing strategy of Torrent Pharmaceuticals, detailing their campaigns, target audience, digital strategies, and recent news, providing comprehensive insights into their effectiveness.

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Torrent Pharmaceuticals, a leading name in the pharmaceutical industry, is renowned for its extensive product range and innovative solutions in healthcare, including medications for cardiovascular, central nervous system, gastrointestinal, and anti-infective segments. Known for its commitment to quality and research-driven approach, Torrent Pharmaceuticals has established itself as a major player in the sector.

In this case study, we will delve into understanding the marketing strategy of Torrent Pharmaceuticals from a marketing perspective. We’ll explore the latest updates about the company, examine the marketing strategies it employs, and assess its performance in the digital landscape. This analysis will provide a comprehensive overview of Torrent’s marketing approach.

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About Torrent Pharmaceuticals

Marketing Strategy of Torrent Pharmaceuticals - Torrent Pharmaceuticals Logo

Source: Google

Founded in 1947, Torrent Pharmaceuticals has solidified its position as a leading Indian pharmaceutical company. With a strong focus on automotive and industrial lead-acid batteries, the company has expanded its reach to include life insurance.

This pharmaceutical giant has carved a niche in key therapeutic areas like cardiovascular, central nervous system, and gastrointestinal health. Their strategic acquisitions of Elder Pharma, Zyg Pharma, Glochem Industries, Novartis, and Unichem have significantly strengthened their position in the Indian market. To expand its global footprint, Torrent Pharma acquired Heumann from Pfizer and later, Bio-Pharma in the USA.

With a market capitalisation of ₹1,244 crores, net income of ₹668 crores, and total assets of ₹7,751 crores in 2018, Torrent Pharma has undoubtedly established itself as a financial powerhouse.

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Torrent Case Study – What’s New With the Company?

  • Revenue (2023): The marketing strategy of Torrent Pharmaceuticals is one of the main reasons why the company has generated a revenue of ₹8,200 crore (Source: Torrent Pharmaceuticals Annual Report).
  • Market Share: 3.8% of the Indian pharmaceutical market (Source: Statista).
  • Product Range: Over 1,000 products across various therapeutic segments (Source: Torrent Pharmaceuticals Corporate).
  • Employee Strength: Approximately 13,000 employees (Source: Torrent Pharmaceuticals Corporate).

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1. Business News

All thanks to Torrents marketing strategy, In 2023, the company reported a 14% increase in revenue, reaching INR 8,200 crores, driven by strong growth in domestic and international markets.

2. Product Launch

The company recently launched a new drug for hypertension, expanding its cardiovascular product portfolio and addressing a growing healthcare need of its Torrent’s target market.

3. Marketing News

As part of the marketing strategy of Torrent Pharmaceuticals, the company introduced a new digital marketing campaign, ‘Healthcare for All,’ focusing on making healthcare accessible and affordable through innovative solutions.

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4. Celebrity News

Keeping in line with Torrent’s marketing strategy, the company partnered with cricket legend Sachin Tendulkar for a health awareness campaign. This was done to promote the importance of regular health check-ups to live a healthy lifestyle.

 

Buyer Persona for Torrent’s Target Market

A buyer persona gives a detailed description of Torrents ideal customer. Torrents marketing strategy is based on its audience’s motivations, preferences, challenges, and online activities.

Buyer’s Persona

Name:

Sundar Kumar

Place:

Mumbai

Age:

34 years

Profession:

Civil Engineer

Motivation

  • Torrent Pharmaceuticals’ target audience is motivated by the need for effective, affordable, and accessible healthcare solutions. They value quality, reliability, and innovation in pharmaceuticals

Interest & Hobbies

  • They are interested in health, wellness, medical innovations, and patient care. Many are healthcare professionals, patients, and caregivers who seek trustworthy and effective medications

Pain Points

  • Their primary pain points include the high cost of medication, accessibility issues, and the need for trustworthy information about pharmaceutical products

Social Media Presence

  • They are active on platforms like LinkedIn, Facebook (Now called Meta), and Twitter (Now called X), engaging with content related to health tips, medical news, and pharmaceutical advancements

Based on the detailed breakdown, it’s no surprise that the marketing strategy of Torrent Pharmaceuticals leverages social media platforms like Facebook and Twitter to execute its marketing campaign. Here, the company can feature health and wellness with medical advancements that meet the requirements of Torrents target audience.

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Marketing Strategy of Torrent Pharmaceuticals

Segmentation, Targeting, and Positioning

The STP (Segmentation, Targeting, and Positioning) marketing model is a well-known strategic marketing strategy today. It’s one of the most popular marketing approaches, with marketing execs praising it for making communication more effective and simple.

Torrent Pharmaceuticals Ltd is an active pharmaceutical ingredient (API) and healthcare company situated in India. The company specialises in the production of leading cardiovascular, central nervous system, gastrointestinal and women’s healthcare. Thanks to Torrent’s marketing strategy, the company is also known for its diabetology, pain management, gynaecology, oncology and anti-infective segments.

Torrent Pharmaceuticals positions itself as the largest healthcare/ pharma in India. They are now the only firm capable of conducting and patenting clinical trials on patients, as well as manufacturing all of the pharmaceuticals that they can. Although the corporation is best recognised for researching and distributing medications, it also develops and manufactures a wide range of medical devices and pharmaceuticals.

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Marketing Strategy of Torrent Pharmaceuticals

Let’s learn about the marketing strategy of Torrent Pharma! And how Torrent Pharma carries the marketing campaign etc.

Segmentation, Targeting, and Positioning

The STP (Segmentation, Targeting, and Positioning) marketing model is a well-known strategic marketing strategy today. It’s one of the most popular marketing approaches, with marketing execs praising it for making communication more effective and simple.

Torrent Pharmaceuticals Ltd is an active pharmaceutical ingredient (API) and healthcare company situated in India. The company specialises in the production of leading cardiovascular, central nervous system, gastrointestinal and women’s healthcare. The company is also known for its diabetology, pain management, gynaecology, oncology and anti-infective segments.

Torrent Pharmaceuticals position itself as the largest healthcare/ pharma in India. They are now the only firm capable of conducting and patenting clinical trials on patients, as well as manufacturing all of the pharmaceuticals that they can. Although the corporation is best recognized for researching and distributing medications, it also develops and manufactures a wide range of medical devices and pharmaceuticals.

 

 

Digital Marketing Strategy of Torrent Pharmaceuticals

Below is a list of components that are employed when formulating the marketing strategy of Torrent Pharmaceuticals:

1. Social Media

As part of Torrent’s marketing strategy, the company has a social presence on Twitter, Instagram, LinkedIn & Facebook. But are only active on LinkedIn. Their last post on Facebook was in 2017 and since then they haven’t posted anything. Reviewing their LinkedIn history, it’s evident that Torrent Pharma has used their page to share corporate updates. Whether it is a merger or acquisition. Even when they launch a new product they see LinkedIn as the best platform to connect with their followers.

In comparison to all the platforms, their latest post was on LinkedIn. Below is the screenshot of the latest post on their LinkedIn page.

Marketing Strategy of Torrent Pharmaceuticals - Torrent Pharmaceuticals LinkedIn Post

Source: LinkedIn.com

We know how crucial it is for brands to be present on social media to engage with their customers and build solid brand value. Torrent Pharma should use this platform as an opportunity to grow its online presence.

2. SEO Strategies

As per SEO ranking, it is said that the number of keywords (Queries used to look for information online) below 500 is bad, above 1,000 is good, and 10,000+ is amazing. As we can see Torrent Pharma has almost 7,000 organic keywords (Non-paid search terms driving traffic) and is considered a good SEO ranking.

We can also see Torrent Pharma is getting 20k+ organic traffic (Unpaid visits to a website) per month. By working on more SEO strategies Torrent Pharma can keep the brand soaring in Google’s organic SERP (Search Engine Results Page).

People across the country, especially the ones residing in Mumbai and Gurgaon want to explore SEO (an important component of digital marketing). This has led them to search for information using the keywords, ‘digital marketing courses in mumbai’ and ‘digital marketing courses in south gurgaon’.

3. Influencer Marketing

Influencers are not a part of Torrent’s marketing strategy. Since it is a B2B business model. If it starts its D2C model then influencer marketing helps it to boost its brand naming and increase its revenue.

4. E-commerce Strategies

The company doesn’t have any online stores to sell its products. Its online portal is only for informational purposes. But if it deploys a D2C business model like its competitors then E-commerce Strategies help them to boost its revenue.

5. Mobile Apps

The company doesn’t have any mobile apps. Unless it enters the D2C model it doesn’t require any mobile app.

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Marketing and Advertising Campaigns Designed by Torrent’s Marketing Strategy

As part of Torrent’s marketing strategy, the company employs a multi-faceted marketing strategy that combines traditional advertising with innovative digital campaigns. They focus on highlighting their commitment to quality, innovation, and accessibility. A notable campaign is ‘Healthcare for All,’ which aims to promote affordable healthcare solutions. This campaign effectively increased brand awareness and reinforced Torrent’s mission of improving patient lives.

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The Marketing Strategy of Torrent Pharmaceutical That Failed

As per Torrent’s marketing strategy, the company ran a ‘Mental Health Awareness’, campaign. This aimed at raising awareness about mental health issues and promoting their line of related medications. The campaign featured a series of advertisements intended to remove the shame of mental health conditions and encourage people to seek help.

Issue: The campaign faced backlash for its portrayal of mental health issues, which was seen as insensitive.

Backlash: The issue led to public criticism and negative media coverage.

Response: Torrent Pharmaceuticals responded by withdrawing the campaign and issuing a public.

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Top Competitors

  • Sun Pharmaceutical Industries: A leading pharmaceutical company in India, known for its extensive range of generic medications and strong global presence.
  • Cipla: Renowned for its commitment to affordable healthcare, Cipla offers a wide range of medications and healthcare products, focusing on respiratory, cardiovascular, and anti-infective segments.
  • Dr. Reddy’s Laboratories: Known for its innovative pharmaceutical products and strong research and development capabilities, Dr. Reddy’s focuses on providing affordable and accessible healthcare solutions.
  • Lupin Limited: Lupin is a major player in the pharmaceutical industry, offering a diverse portfolio of medications with a focus on cardiovascular, diabetes, and respiratory segments.
  • Aurobindo Pharma: Aurobindo Pharma is known for its broad product portfolio and strong presence in the generic pharmaceutical market, focusing on high-quality and affordable medications.

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Conclusion

Torrent Pharmaceuticals has undeniably made its mark on the Indian pharmaceutical landscape. Founded in 1947, the company has grown into a global player with a strong focus on cardiovascular, central nervous system, and gastrointestinal health. Their strategic acquisitions and investments in cutting-edge technology have propelled them to the forefront of the industry.

However, while their product portfolio and financial performance are impressive, their digital marketing strategy could be further enhanced. Leveraging platforms like social media to connect with a younger audience and build brand awareness is crucial in today’s digital age.

By investing in a robust digital marketing plan, Torrent Pharma can strengthen its brand image, reach a wider audience, and drive future growth.

Let’s keep the conversation going! Share your thoughts on the marketing strategy of Torrent Pharmaceuticals in the comments below.

 

Learning From Other Brands

In comparison with other brands, the marketing strategy of Ross Dress for Less emphasises offering high-quality products at discounted prices through strategic sourcing and inventory management, showcasing how a focus on affordability and value can drive customer loyalty and market leadership.

Similarly, the marketing mix of Jollibee highlights the company’s approach to product innovation, competitive pricing, extensive distribution networks, and engaging promotional campaigns to maintain its strong market presence and cater to the diverse tastes of consumers.

Additionally, the marketing strategy of Dunkin’ Donuts leverages brand loyalty through a combination of extensive advertising, strategic partnerships, and continuous product innovation to cater to the evolving needs of coffee and donut lovers. These examples illustrate how well-crafted marketing strategies can help brands excel in their respective industries and foster significant market success.

FAQs About the Marketing Strategy of Torrent Pharmaceuticals

Q1. What is the marketing strategy of Torrent Pharmaceuticals?

Torrent Pharmaceuticals combines traditional advertising with innovative digital campaigns, focusing on quality, innovation, and accessibility.

Q2. What are Torrent Pharmaceuticals' key products?

Key products include medications for cardiovascular, central nervous system, gastroenterology, diabetology, and anti-infective segments.

Q3. Who are the main competitors of Torrent Pharmaceuticals?

Main competitors include Sun Pharmaceutical Industries, Cipla, Dr. Reddy's Laboratories, Lupin Limited, and Aurobindo Pharma.

Q4. How does Torrent Pharmaceuticals use social media in its marketing strategy?

Keeping in line with Torrent’s marketing strategy, the company engages with its audience on platforms like LinkedIn, Facebook, and Twitter, using targeted content, health tips, and interactive posts.

Q5. What was a failed campaign by Torrent Pharmaceuticals?

A 2018 campaign faced backlash for its portrayal of mental health issues, leading to its withdrawal and a public apology.

Q6. How does Torrent Pharmaceuticals leverage influencer marketing?

As a part of Torrent’s marketing strategy, the company collaborates with influencers and healthcare professionals to help promote their products effectively and reach a broader audience.

Q7. What is Torrent Pharmaceuticals' revenue in 2023?

Thanks to the incredibly created marketing strategy of Torrent Pharmaceuticals, the company reported a 14% increase in revenue, reaching INR 8,200 crores in 2023.

Q8. What is Torrent Pharmaceuticals' mission?

Torrent Pharmaceuticals aims to provide high-quality healthcare solutions to improve patient lives.

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Author's Note:

My name is Aditya Shastri and I have written this case study with the help of my students from IIDE's online digital marketing courses in India.

Practical assignments, case studies & simulations helped the students from this course present this analysis.

Building on this practical approach, we are now introducing a new dimension for our online digital marketing course learners - the Campus Immersion Experience.

If you found this case study helpful, please feel free to leave a comment below.

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Aditya Shastri

Lead Trainer & Head of Learning & Development at IIDE

Leads the Learning & Development segment at IIDE. He is a Content Marketing Expert and has trained 6000+ students and working professionals on various topics of Digital Marketing. He has been a guest speaker at prominent colleges in India including IIMs......[Read full bio]

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