IIDE SUPER SESSION TOPIC
Chatbot as a business driver!
- In this session, our guest speaker Mr. Rahul Vasu, who is the Head of Loyalty, Analytics & CRM at Jio World Centre, spoke about how with the help of artificial intelligence, a software can stimulate conversations or chats with a user through messaging applications, websites, mobile apps or through the telephone.
- He also gave insights on how a chatbot can be used as a business driver in today’s world.
- He also shared two very important skills that he looks in a candidate before hiring them for Loyalty & CRM.
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