Detailed S.W.O.T Analysis of Sony Corporation – Global Electronics and Entertainment Giant

Buyer Persona of Sony

A buyer persona generally refers to the detailed information of an ideal customer of a company. When it comes to Sony, people from India use it the most. This buyer persona will help you understand the attributes of a regular Sony user.

SWOT Analysis of Sony Corporation

Being the multinational, multi-billion dollar behemoth, Sony Corporation is an extremely complicated organisation that requires us to conduct a full-scale SWOT analysis of the company to get a better understanding of it. The following segments will explore each aspect of the SWOT analysis of Sony Corporation.

1. Strengths of Sony

Strengths refer to the internal strategic factors that support business growth and profitability. The following strengths contribute to profitability in Sony’s case:

• ​​Broad Range: Meeting the demands of the whole market ensures significant profitability and long-term viability. Sony offers a diverse range of consumer products and services, ranging from mobile devices to home appliances and entertainment.
• Highly Innovative: Sony has made significant contributions to the consumer electronics sector, from the Crystal LED TV to the Blu-Ray disc, VCR, compact disc, Walkman, and alot more. Sony is one of the most inventive businesses in the world, having developed or assisted in the development of several breakthrough consumer items. 
• Quality Assurance: Delivering promising quality products that meet the needs of the customers is taxing to achieve. Sony has been able to consistently deliver high-quality goods to its customers with the support of its significant R&D spending. 
• Value Brand Reputation: Sony has been obsessively focused on meeting the demands of consumers from its inception, allowing the firm to cultivate a highly valued brand. Sony was placed #39 on the Top Regarded Companies list and #47 on the World’s Most Valuable Brands list in 2020.
• Loyal Consumer Base: Sony has a sizable and devoted customer base. For one thing, Sony’s loyalty programme for PlayStation users has assured that they will never consider moving to a competition.

2. Weaknesses of Sony

This aspect of the SWOT analysis identifies Sony’s weaknesses or the internal strategic factors that limit or reduce the company’s performance. Weaknesses create barriers to business growth. Sony’s weaknesses are as follows:

• Weak Marketing Game: Sony’s marketing efforts and promotional activities are lacklustre and significantly lower when compared to competitors such as Apple and Xbox. Regardless of quality or reputation, consumer items require significant marketing and promotion to sell.
• Lack of Affordability: The pricing of the brand is a major flaw since it is costly and not always promising. Countless individuals throughout the world are unable to buy Sony’s products due to their exorbitant cost. Customers are more likely to move to a less expensive brand or to a brand with a high resale value, such as Apple.
• Tardy Product Launches: The sector in which Sony operates is extremely competitive and demanding. In comparison to its competitors, Sony takes a long time to release new products. As a result, an unfavourable perception is formed, and purchase rates are reduced.

3. Opportunities for Sony 

• Gamers Market: Sony’s PlayStation product line has established a dedicated and loyal gaming customer base. It even had a monopoly on the market for a while with its products. Despite the entry of new competitors, Sony claims the top spot with innovative and demanding technologies and features that every gamer seeks out for. 

• Promising Innovations: While Sony is recognised for its innovation, it has fallen short in one important area: recognising changing customer demands and preferences. The firm has been developing novel items, but it cannot sell them purely on the basis of their quality. Focusing on innovation that meets the requirements of customers is the key to increasing sales and increasing customer loyalty. As a result, Sony must seize the chance.
• Acquisitions: The firm must concentrate on developing new growth channels and expanding its market. Acquisitions can aid in the company’s diversification into new markets. They may also be able to assist the firm in bolstering its position in current markets.

4. Threats to Sony 

Sony must overcome and solve threats to its electronics, gaming, entertainment, and financial services businesses. Threats are external strategic factors that potentially bring down business performance. Sony faces the following threats in its external environment:

• Cyber attacks: These are a major threat against Sony. Hackers represent a threat to any firm that works in the film, electronics, or gaming industries, which can result in millions of dollars in damages and litigation.
• Competitive rivalry: Sony faces tough competition from other firms that are equally aggressive worldwide, in all areas of concentration, from LG in televisions to Samsung and Apple in cell phones and Nintendo in games. The company’s sales in India have been falling for three years in a row as competitors take market share. As new and established competitors step up their game, Sony may lose revenue in the future. 
• Software Piracy: Imitation of software can decrease revenues from Sony’s gaming and related products. Thus, it is essential for the company to develop solutions to protect its software products and profitability rate
• Technology Advances: Technological advancements over the previous decade have enabled entrants like Techno and TCL to provide high-quality devices that can compete with Sony’s but at a lower cost.

With this, we come to the end of the SWOT Analysis of Sony Corporation.

Failed Campaigns of Sony

Sony more than often grabs attention with its unique marketing. But, there have been a few times when the campaign failed to connect with the audiences and gained backlash. 

Here are a few examples of failed campaigns of Sony:

• Sony’s “White is Coming” campaign: In 2006, Sony launched a campaign to promote its new white PlayStation Portable (PSP) console. The campaign featured a poster of a white woman grabbing the face of a black woman, with the tagline “White is Coming.” The campaign was widely condemned for being racist and sexist, and it was forced to be withdrawn.
• Sony’s “PlayStation 3 Launch”: In 2006, Sony launched the PlayStation 3 at a price of $599. This was significantly higher than the price of its competitors, the Xbox 360 and the Wii. As a result, the PlayStation 3 sold poorly at launch.
• Sony’s “PlayStation Vita”: In 2012, Sony launched the PlayStation Vita, a handheld gaming console. The console was poorly marketed, and it failed to gain traction with consumers. Sony discontinued the PlayStation Vita in 2019.
• Sony’s “Xperia Z” smartphone: In 2013, Sony launched the Xperia Z smartphone. The smartphone was praised for its design and features, but it was also criticized for its high price and its fragility. The Xperia Z was not a commercial success.
• Sony’s “PlayStation TV”: In 2013, Sony launched the PlayStation TV, a micro-console that allowed users to stream PlayStation games to their TV. The console was poorly marketed, and it failed to gain traction with consumers. Sony discontinued the PlayStation TV in 2015.

Competitors of Sony Corporation

Being in the electronics industry, Sony is faced with major competitors. Their top 5 major competitors are:

• Apple 
• Samsung 
• Panasonic
• LG Electronics
• Phillips

Conclusion

As we wrap up our analysis of Sony’s impressive digital marketing strategy, it’s clear that staying up-to-date with the latest trends and techniques is key to success in the digital marketing world.

Whether you’re a marketing professional or just starting out, be sure to check out our free digital marketing masterclass to gain a solid foundation in the essentials of digital marketing.

Who knows, you might just develop the next big marketing strategy like Sony’s! Don’t forget to share your thoughts and comments on Sony’s strategy in the comments below.