About Scotiabank – Company Overview

Scotia Bank was established in the year 1832 in Halifax as ‘the Bank of Nova Scotia and later adopted Scotiabank as its worldwide brand name. It has its headquarters now in Toronto, Ontario, and is led by President and CEO Brian J. Porter.
Scotiabank’s former President, CEO, and Chairman Cedric Ritchiewas was the President of Scotiabank from 1974 to 1995. Under his guidance, Scotiabank expanded into more than 40 countries and grew to 33,000 employees. The bank underwent a rebranding in 2019, modifying its wordmark logo. They introduced a new corporate font based on its design.
Scotiabank has billed itself as “Canada’s most international bank” due to its acquisitions primarily in the Caribbean, Latin America, and Europe, and parts of Asia. Scotia bank has more than 89,000 employees and assets of CA$1,136 billion (according to the 2020 annual report).
Quick Stats on ScotiabankCEO | Brian J. Porte |
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CMO | Laura Curtis Ferrera |
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Area Served | Worldwide |
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Industry | Money & Banking, Financial Sector |
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Market Share/ Revenue | C$31.25 billion (2021) |
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Vision | “We’ll be one of the world’s leading brand marketing companies by 2020. We’ll work with global clients to develop branding strategies for new and existing products.” |
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Tagline | Customer First |
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Marketing Strategy of Scotiabank
Without any further delay, let’s look at the marketing strategy of Scotiabank.
Segmentation, Targeting and Positioning
Scotiabank has a customer base of both males and females of around 20-45 years & 45-60 years because these are the age groups who will be needing services for their financial work and would want someone to help them take care of their finances, money etc.
They have the target market of middle to upper-class people, who are ambitious and have a desire to purchase high-end consumer products.
They have positioned themselves by focusing on Mass Marketing and influencing all segments.
Marketing Campaigns
The company makes use of traditional marketing channels as well – such as TV, magazine adverts, and out-of-house placements along with digital marketing.

This Campaign seeks to raise awareness for fair salaries among both women and men, eliminating the gender wage gap.
(As Peru has one of the highest rates of the gender wage gap in Latin America (29.6%), Scotiabank, one of the largest banks in Peru, made a public commitment to change this. With the help of Wunderman Thompson Peru, and on the occasion of International Women’s Day, Scotiabank surprised all its female clients who opened).

The Campaign was about Mobile banking
Scotiabank’s mobile banking services operate on the same security platform as Scotia Online Banking, allowing customers to do the same banking transactions that they would do on their computers with additional security measures made for mobile phones. It was launched on June 14 in Trinidad, Barbados and Bahamas, June 20 in Jamaica and October 4 in Canada.
Social Media Marketing
To sustain in a digital era, Scotiabank is not backward at all. They are active on all social media platforms. They have a high number of followers on Instagram with a follower base of around 53.6K followers wherein they post content around finance, money, current matters related to finance and matters affecting their country in economic terms.
They are also active on Facebook with 777,655 people following them wherein they post content on Global views, news and facts about Scotiabank. Similarly, they are active on Linkedin and Facebook respectively & have 810,627 followers and 5485 followers respectively.
So, if we analyze then we can say they post informational & educational content on all their social media handles.
SEO Strategies

As per SEO ranking, it is said that the number of keywords – below 500 is bad, above 1000 is good, and 10,000+ is fantastic.
As of www.Scotiabank.com, we can see it has organic keywords of 396,643, which is an amazing & fantastic job done by Scotiabank.
Also, the Organic Traffic to the website is 6865514 or 6 Lac organic traffic which is a good number and Scotiabank is doing an amazing job by having a good foolproof SEO Strategy which is helping them to touch these numbers.
Influencer Marketing
They use Influencers to gain direct, on-ground engagement. Influencers interact with consumers directly, or through their channels of communication as a means of content creation and endorsing the Scotiabank brand and thereby gaining popularity around the world.
Ecommerce Strategies
The company doesn’t have any online store but they issue ScotiaCard™ cards equipped with Chip technology via which customers can use their Debit card to shop online locally and use it at Sale machines and ATMs as well.
BENEFITS OF IT:
- No annual fees
- No monthly bill
- No interest in transactions
- Unlimited transactions
To learn more about these newly launched cards and payment methods, you can visit this site to gain in-depth knowledge of them.
Mobile Apps

The company has a Mobile banking facility as well by launching its app for mobile phone users which will not only help mobile users but also desktop users in situations wherein they cannot use their laptop but avail of the facility simultaneously through the mobile app.
Facilities mobile app of Scotiabank provides:
- Pay bills and see a history of your bill payments
- View and search your transactions
- Check your balance without signing in with Quick Balance
Content Marketing Strategies
Scotiabank is active on all social media platforms plus it has its blog or article page wherein it publishes blogs on Stories, insights, analysis and thought leadership.
If you are interested in reading blogs on financial matters etc, you can refer to their blog section.
This ends with an elaborative marketing strategy of Scotiabank. Let us conclude our learning below from the marketing strategy of Scotiabank.