In-depth SWOT Analysis of Twitter | IIDE

Updated on: Aug 27, 2021

  Hey there!

My name is Aditya Shastri and I have written this case study with the help of my students from IIDE's online digital marketing courses in India.

Practical assignments, case studies & simulations from Harvard Business Review helped the students from this course present this analysis.

Building on this practical approach, we are now introducing a new dimension for our online digital marketing course learners - the Campus Immersion Experience.

If you find this case study helpful, consider leaving a comment below.

In this blog, we will talk about the swot analysis of Twitter. It would analyze the inner and outer elements that are affecting the microblogging long range interpersonal communication stage. 

Twitter is a web-based media organization giving a stage to clients to interface continuously. The organization produced by far most of its income through promoting administrations in 2020.

Digital Marketing Academic Challenge 2024 - DMAC

About Twitter

Twitter is a US informal communication and microblogging stage. It permits its clients to send and share messages and posts through tweets and retweets. The non-enlisted clients could just peruse the tweets, yet they answer or like them. A tweet at first contained 140 characters and the organization expanded the length to 280 characters in November 2017. 

Twitter’s primary items and administrations are Audience Ads Platform, Twitter Social Networking, MoPub, Periscope, Micro-Blogging, Promoted Tweets, Promoted Trends, and Promoted Accounts.

 

SWOT Analysis of Twitter

SWOT Analysis of Twitter | IIDE

SWOT Analysis of Twitter | IIDE

 

Twitter is a US informal communication and microblogging stage. It permits its clients to send and share messages and posts through tweets and retweets. The non-enlisted clients could just peruse the tweets, yet they answer or like them. A tweet at first contained 140 characters and the organization expanded the length to 280 characters in November 2017. 

Twitter’s primary items and administrations are Audience Ads Platform, Twitter Social Networking, MoPub, Periscope, Micro-Blogging, Promoted Tweets, Promoted Trends, and Promoted Accounts. 

Today, we’ll talk about the swot examination of Twitter. It would analyze the inner and outer elements that are affecting the microblogging long range interpersonal communication stage. 

Twitter is a web-based media organization giving a stage to clients to interface continuously. 

The organization produced by far most of its income through promoting administrations in 2020. 

So, let’s start with discussing the strengths of Twitter:

 

1. Strengths of Twitter 

Strengths are the aspects where a company is already strong and can beat its competitors in that segments

  • Perceived Brand: Twitter has set up the overall brand acknowledgement of being a main web-based media stage. If individuals are utilizing it, however, they would in a flash perceive the name Twitter as a long-range interpersonal communication stage.
  • Quick Updates: Twitter has continued refreshing its foundation as far as adding new and most recent highlights. For example, Twitter has as of late added story highlights. Such updates and new highlights assisted the organization with holding the interest of its clients.
  • Imagine Features: Twitter has dispatched probably the most imaginative highlights throughout the long term like retweets and hashtags. They permit clients to share the most recent patterns and data and send their contemplations.
  • Acquisitions: Twitter’s principal acquisitions are Tap Commerce, Tweet Deck, TellApart, Lightwell, MoPub, Gnip, Magic Pony, and Periscope. They offer different types of assistance like a focused on promotion, dashboard application, commercial, discussion drives, portable publicizing, API Aggregation, AI, and live video real-time. Such acquisitions have not just expanded the item arrangement of the brand yet, in addition, extended the client base.
  • Monetary Stability: Twitter has a solid monetary situation as far as yearly income and it has been expanding reliably for as long as a couple of years. In any case, the total compensation of the long-range interpersonal communication stage has diminished altogether in 2020. This is a result of the acquisitions and pandemic of Coronavirus.
  • Official Communication Channel: Twitter has become an extremely mainstream channel for true updates and correspondence for VIPs, organizations, and the public authority. This is because Twitter permits them to send a short and direct message to the immediate crowd. As per a gauge, over 67% of the organizations use Twitter for B2B advertising and advancement.
  • A portion of the overall industry: If Twitter is the world’s biggest microblogging online media stage and the brand has the most elevated portion of the overall industry. It gives the stage an extraordinarily serious situation to advance its inclinations.

 

2. Weakness of Twitter:

Weaknesses are the aspects where a company does not perform well and the competitors are performing better than the company.

  • Information Security Issues: Twitter has neglected to shield the information of its clients from sponsors and it brought about the type of an extreme information break. The stage acknowledged the issue and apologized to the clients in September 2019.
  • Counterfeit Accounts: As indicated by a gauge, roughly 5% of the day by day Twitter dynamic clients have spam or phoney records. The increment in the number of phoney records is imperilling the standing of the organization.
  • High Running Cost: Twitter has been putting plenty of assets in the extension of server farms to fulfil the requirements of clients and face contenders. It’s a decent promoting and business technique, yet it has essentially expanded the operational expenses. In any case, it’s one reason that the organization’s productivity is diminishing.
  • Lower Diversification: Twitter has become dependent because of web-based media and microblogging stages as its procuring source. For example, if another stage replaces Twitter and draws in the client portion of the overall industry. The stage would lose its solitary kind of revenue.
  • Depending on Ads: Twitter is following the traditional plan of action of procuring through advertisements. As indicated by a gauge, around 85% of the organization’s income comes from promotions and 14% of the income comes from the brand’s information permitting administrations. The notices stay the significant wellspring of the organization’s pay.
  • Reliance on the US Market: As we realize that Twitter is the world’s driving online media stage, however, the US is its noticeable market. Around 56% of the brand’s income comes from the US, 15% from Japan, and 29% from the remainder of the world.
  • Calculation: The calculation of Twitter requires frantic calibrating because numerous clients aren’t content with the phoney tweets, twitter’s timetable, usefulness, and searches. On the off chance that the stage doesn’t refresh its calculation, clients would join other microblogging stages to supplant Twitter.

 

3. Opportunities of Twitter

Opportunities are the aspects where a company can grow and can use these opportunities to increase its profits and to achieve its goals.

  • Portable Ads: A greater part of Twitter’s clients’ log in to the stage on their portable cell phones. Presently the brand should run portable cordial promotions, it would assist the organization with expanding its income.
  • Consumer Loyalty: A large number of Twitter clients are managing issues like phoney news, deception, bringing down maltreatment and provocation, and ensuring the genuineness of their clients in their discussions. The stage should resolve these issues to fulfil its clients.
  • Video Streaming: Twitter has plenty of assets. The brand ought to consider procuring any video and music web-based stage to broaden its business. It would open up another way to the chances.
  • Distant Working Services: Microsoft Team and Zoom are misusing the pandemic conditions of work from home. Twitter is likewise a tech brand and acquainted with the usefulness of such stages. The brand ought to likewise dispatch such a stage and make the most of the chance.
  • Customized Features: Twitter offers a solitary kind of administration to every one of the clients. The organization should add a customized contact to draw in the consideration of different sorts of clients. For example, TikTok offers a variety of offers to draw in youthful clients.
  • Online Store: Numerous organizations and organizations are advancing and advertising their items/administrations on Twitter. The stage ought to likewise consider opening up its online store to sell items/benefits straightforwardly to the clients.

 

Twitter Artistic Image | SWOT Analysis of Twitter | IIDE

 

4. Threats of Twitter:

Threats are the aspects where a company can be impacted negatively to the company, a company needs to be prepared for:

  • Not Cool Anymore: Microblogging on Twitter used to be cool and the stage isn’t offering customized highlights to draw in a youthful crowd. The twenty to thirty-year-olds are utilizing Instagram, Snapchat, and Facebook, and age Z is utilizing TikTok. It appears as though the eventual fate of Twitter doesn’t look so splendid.
  • Guidelines Issued: Falsehood, unfeeling substance, counterfeit news, IPR (protected innovation rights), and information wellbeing and security are a portion of the issues that have extremely exacting guidelines of various governments. If they continue disturbing individuals, they would move to other web-based media stages.
  • Advanced Tax: The European Union has as of late dispatched another duty by the name of advanced assessment for tech organizations. Twitter additionally falls under its class of computerized duty of tech organizations. It would affect the organization’s productivity.
  • Compelling Quitting the Platform: On the off chance that any of the powerful individuals with a large number of devotees leave the stage, it would bring about mass movement. For example, since the time Twitter prohibited Donald Trump’s record, numerous individuals joined Parler to supplant Twitter. The stage returned to a similar position where it was 3 years prior.
  • Inconsistent Power Influence: As per an investigation by Pew Research Center, around 10% of individuals on Twitter have all the force and they cause 80% of the all-out tweets. The calculation of twitter gives the inclination to those with the greatest quantities of adherents. For example, Cristiano Ronaldo has more than 84 million supporters and Kylie Jenner has more than 34 million adherents, their couple of tweets impact and motivates a large number of individuals. All in all, the stage has an inconsistent circulation of impact and force.
  • Pressing Factors of Investors: Twitter’s financial backers are the pressing factor bunch on the organization’s administration. They push the stage to make certain after their plan every once in a while. For example, they were constraining the administration to eliminate Jack Dorsey from the administration’s position.

 

Digital Marketing Academic Challenge 2024 - DMAC

Conclusion 

 

After this in-depth swot analysis of Twitter, we have reasoned that Twitter is for sure the world’s driving microblogging web-based media stage. Computerized charge, developing contests, lower enhancement, and relying upon the US market is a portion of the top difficulties. Twitter ought to use its assets and brand name to broaden and intensify its development.

To read more such insightful blogs, visit IIDE’s case studies page.

Share post via

Aditya Shastri

Lead Trainer & Head of Learning & Development at IIDE

Leads the Learning & Development segment at IIDE. He is a Content Marketing Expert and has trained 6000+ students and working professionals on various topics of Digital Marketing. He has been a guest speaker at prominent colleges in India including IIMs......[Read full bio]

0 Comments

Submit a Comment

Your email address will not be published. Required fields are marked *

This site uses Akismet to reduce spam. Learn how your comment data is processed.

Related Posts