Job Profile


  • Answer telephone, screen and direct calls
  • Take and relay messages
  • Provide information to callers
  • Greet persons entering organization
  • Direct persons to correct destination
  • Deal with queries from the public and customers


  • Must be fluent in speaking English
  • A good vocabulary with good communication skills is a must
  • Must know on addressing / greeting people pleasantly
  • Good people skills is a must have