Our Online Reputation Management course has been curated by top ORM industry experts. The course is specifically designed to help you understand the fundamentals of managing the online reputation of a brand. This essentially implies mitigating negative online conversations and bringing positive conversations to the fore in order to restore a brand’s reputation and credibility.
The primary aspect of ORM is understanding its importance for a business, brand or professional. In the age of the internet, online conversations circulate at lightning speed. A negative online product review can have a grave impact on your product sales or business. Your brand reputation can be tarnished simply via a blog that went viral. You could be rejected for a job position simply because of your unprofessional social media presence. Our online reputation management training deals with the effective techniques that are used to tackle such online reputation issues.
You will learn
- Understanding ORM
- Need for ORM
- Steps for effective Online Reputation Management
- Impact of negative conversations
- Tools for ORM
- Understanding sentiments of a brand
- Crisis management
- ORM case studies