IIDE SUPER SESSION TOPIC
Media during Pandemic – ‘To be or not to be’
- A Super-session with Mr. Jahid Ahmed – VP & Head – Digital, Content and Social Media Marketing at HDFC Bank on Media during the Pandemic: To be or not to be
- The session began with Mr. Jahid sharing with us the video campaign, ‘Hum Haar Nahi Maanenge’, launched by HDFC Bank in early 2020. It is a great example of how a brand must understand consumer sentiment and then define its own role to serve the society
- He spoke about the boundaries a brand must set when communicating with the consumers over a situation like the pandemic, and stated examples of campaigns done by Lifebuoy, Disney, and Adobe, which added value to the consumer’s life rather than anxiety
- Mr. Jahid also mentioned that digital platforms should be utilized to show the human side of a brand and it was quite interesting to see a brand from the BFSI sector like HDFC Bank, creating fun and engaging content on social media that caputalises on trends contexts and scores high on relativity”
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