Benefits of Social Media Marketing for all Kinds of Businesses

Updated on: Sep 11, 2019
Benefits of Social Media Marketing - Featured Image

Social media marketing is one of the most important elements of digital marketing, and it has caused a revolution in digital media platforms. It has altered how businesses interact with their target audience. 

In this blog, we’ll discuss what exactly social media marketing means, what are the benefits of social media marketing, and how you can make it an effective tool in order to interact with your Target Audience and grow your business. 

What is Social Media Marketing?

Social Media Marketing simply means using social media platforms and networks to promote and market a company’s products and services.

Social media marketing is an effective way for companies of all sizes to reach out to prospects and customers. 

Your customers are already interacting with brands on social media, and if you’re not speaking directly to them on platforms like Facebook, Twitter, Instagram, and Pinterest, you’re missing out!

The total number of Social Media users has been growing every year, and they are expected to keep increasing.

Hence, now’s the right time to buck up and learn this with our Online Social Media Marketing Course which equips you organic as well as paid efforts through social media. 

Given below are some statistics that are the reasons for social media marketing being so important. 

Twitter has over 321 Million monthly users, Instagram has over 1 Billion monthly users, Facebook has over 1.5 Billion monthly users, and LinkedIn has 250 million monthly users. 

A survey shows that there are 4.33 billion active users on social media around the world.  These numbers tell you that the target audience for your product or service is available on these Social Media platforms. This is why it is important to leverage social media as a marketing tool.

Targeting this audience through Social Media has become one of the essential aspects of Digital Marketing. 90% of businesses that do Social Media Marketing have observed a marked increase in their business exposure.

Social Media is a minefield for lead generation as well as customer acquisition and there are plenty of benefits of marketing on social media. 

Check this Out: Top 11 Benefits of Digital Marketing for Businesses & Students

So let’s take a look at some of the important benefits of Social Media Marketing. 

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Top 15 Benefits of Social Media Marketing

There is no denying the fact that Social Media Marketing has many advantages for established brands as well as start-ups. 

Imagine spending as little as 7 hours every week on increasing your business’s recognition, traffic, and sales with little to no cost. That can be a reality with Social Media Marketing Strategies. 

Here are a few benefits and advantages of using social media platforms for business marketing:

1. Create Brand Recognition 

Gaining brand recognition is one of the most important marketing goals for any company. This is due to the fact that consumers prefer to purchase brands they are familiar with. Fortunately, social media makes brand building simple and effective.

Social media has an advantage over traditional media in that it allows you to get your brand in front of people much more quickly and easily. Furthermore, it draws your audience’s attention to your brand even when they aren’t thinking about it.

2. Increases Sales

It has been seen that social media has a higher lead-to-close rate than any other form of marketing. With more visibility that comes with being on social platforms, your company gets more opportunities for converting potential customers into actual customers. 

Therefore using social media in marketing can prove to be very beneficial for businesses.

3. Measuring Success with Analytics

Without tracking data, you won’t be able to determine the performance of your social media marketing tactics. 

Google Analytics is a terrific social media marketing tool that may help you measure your most successful social media marketing efforts and determine which ones should be abandoned.

You may measure each social media platform to learn more about which of your social media post and content is performing best with your audience.

Interesting Read: New Instagram Reels Insights Features and How is it Going to Help Creators – Everything You Need to Know

For gaining more knowledge about google analytics, you can check our short-term Online Google Analytics Course. 

4. Discover How To Connect With Your Audience Using Social Listening

The act of monitoring social conversations about specific topics is known as social listening. It assists you in understanding what is important to your target audience and identifying trends that they are following.

You’ll learn about their problems, which will help you create content that addresses those issues. You can also determine the tone and language used by your target audience.

Take a look at Burger King’s Twitter account. They employ the same lingo that the younger Twitter audience uses to express themselves in a humorous manner. 

Benefits of Social Media Marketing - Social Listening

If you’re not sure how to match your audience’s tone and style, social listening can help.

5. Cost-Effective 

Social media marketing may be the most cost-effective component of an advertising strategy. Almost all social networking platforms allow you to sign up and create a profile for free, and any paid promotions you decide to invest in are relatively inexpensive when compared to other marketing tactics.

Being cost-effective is extremely advantageous because it allows you to see a higher return on investment while retaining a larger budget for other marketing and business expenses. 

If you decide to use paid social media advertising, always start small to see what to expect. As you gain confidence, fine-tune your strategy and experiment with increasing your budget.

Simply by investing a small amount of time and money, you can significantly increase your conversion rates and eventually get a return on your initial investment. 

You May Also Like: Best Tips on How to Choose the Right social media platform for your Business

6. Helps you get Marketplace insights

One of the most significant benefits of social media is gaining marketplace insight. Is there a better way to learn what your customers think or what they need than by directly talking to them? We don’t think so. 

Being active on Social Media Platform allows you to know customers’ interests and opinions that you might not otherwise be aware of. This is one of the best research tools available to you.

One of the greatest social media advantages is that it also allows you to analyze the demographics of your consumers. You can get deep insights into who your customers are and can market your product or services accordingly to them.

7. Higher Conversion Rate 

Your business will have more conversion opportunities as a result of higher visibility. Every blog post, photograph, video, or remark has the potential to drive traffic to your company’s website. Through a humanization factor, social media marketing allows your company to make a great impression.

It personifies a brand when it interacts with customers by sharing content, commenting, and updating statuses on social media.

Outbound marketing has a 100 percent lower lead-to-close rate than social networking. When a brand is engaged online, consumers who follow your brand’s accounts are more likely to believe your company’s authenticity. 

According to Social Media Examiner, 66 percent of marketers experienced lead generation benefits from spending at least 6 hours per week on social media sites. Putting your brand in an environment where people are sharing, liking, and talking about it can only help your existing visitors convert better.

8. Better Customer Satisfaction

Social media is a platform for networking and communication. It is critical to give your firm a voice through these platforms in order to humanize it. Customers like receiving a personalized answer rather than an automatic one when they leave comments on your pages.

When you interact with customers on a one-to-one basis on social media, it makes them more loyal. Loyal customers spend more with you, stay with you longer, and tell their friends about you. 

Even if responding to a customer complaint, a brand dedicated to customer satisfaction that takes the time to compose personal messages will be viewed favorably.

9. Improves Brand Loyalty

Developing a loyal customer base is one of the primary goals of almost all businesses. Given that customer satisfaction and brand loyalty typically go hand in hand, it is critical to engage with customers on a regular basis and begin developing a bond with them.

Social media isn’t just for introducing new products and promotional campaigns for your company. Customers regard these platforms as a service channel through which they can communicate directly with the company. 

The millennial generation is known for having the most brand loyalty of any generation. To attract the attention of their most influential customers, businesses must use social media marketing.

Bonus Read: How Amazon Used Social Media To its Advantage

10. Increases Brand Authority

Customer satisfaction and brand loyalty both contribute to your company’s authority, but it all comes down to communication. When customers see your company posting on social media, especially when they see you replying to customers and posting original content, they believe you are more credible.

Interacting with customers on a regular basis shows that your company values customer satisfaction and is available to answer any questions they may have. Customers who are pleased with a product or service are eager to spread the word, and they frequently use social media to do so.

Once you have a few satisfied customers who are vocal about their positive purchase experience, you can let actual customers who enjoyed your product or service do the advertising for you.

11. Increases Inbound Traffic

If you do not market your brand on Social Media, the inbound traffic is limited to your usual customers. Only people who know your brand and are familiar with it will search for the keywords you are ranking for. 

If you want to reach out to new consumers who are outside your loyal customer circle, then Social Media Marketing is a necessity.

Social Media is a melting pot of various types of people with different backgrounds and behaviors. Posting your content on these platforms allows these individuals to reach your business organically.

By marketing on social media, you can effectively open your business to a wider variety of versatile consumers across the globe. Every social media profile visit that you get works as a gateway to your website, and every piece of content you post is one more opportunity to acquire a new customer.

12. Increases Brand Awareness

If you want to syndicate content and improve your brand’s visibility, making use of Social Media is the most cost-effective method to do so. 

Each post or piece of content that you share will contribute towards introducing you to new networks of individuals. 

You will be able to engage with a broad audience, pitch your product or service to them, solve their queries, and keep them engaged until they convert.

Must Check out: Top 25 Digital Marketing Trends to enhance your business 

13. Tell Your Brand’s Story 

Using social media to share your brand’s mission and stories is an excellent way to do so. Effective stories can have a significant impact on the image of your brand. They can be simple or complex, depending on what you believe will be the most effective.

Tell stories about people who have used your product or service. If they give you positive feedback, make sure to share it! It will disseminate the message that your product is effective enough for someone to provide positive feedback.

14. Collect Data From Audience Research To Improve

Audience research is similar to social listening in that it involves gathering information from a group of people. It searches for the keywords that your target audience will use, but it is more focused on your specific product. You can gather this information through social media.

You can see the reach and insights for all of your posts on Facebook and Twitter.

15. Use Social Media to Remarket Your Audience

Retargeting or Remarketing is an excellent social media marketing tool. In general, only 2% of customers will make a purchase on their first visit to your website. Advertising can assist in reaching the remaining 98 percent.

One way to do that is to run remarketing ads.

Remarketing works by keeping a list of visitors to your site and placing anonymous “cookies” in their browsers. When they visit a social media site, the ads are displayed by a retargeting service. 

This allows your company to be visible to customers outside of the time they are on your website.

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These were the major benefits of social media marketing. 

Before we part ways if you’re a firm looking to upskill your employees with social media marketing skills, get in touch with us to learn more about our corporate training and get a free demo on how we can help your employees and company succeed with Social Media Marketing and other digital marketing skills.

And if you are a student or someone who’s wanting to learn more about Social Media Marketing, then check our Online Certification course on Social Media Marketing. And you can also go for our online digital marketing course which covers all the necessary elements of digital marketing including Social Media Marketing, SEO, and many more.

Catch a glimpse of learning at IIDE with this Free Masterclass. 

We hope you enjoyed reading this blog. Let us know what are your views on Social media Marketing, in the comments section below. 

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Aneri Joshi

Digital Marketing Consultant & Trainer at IIDE

A digital marketing consultant with over 8 years of experience in the digital marketing field. She is an alumnus of the prestigious Welingkar Institute of Management & MET College of Pharmacy [Read more]


  1. Riya

    wow amazing article i love it.It is simple to read and easy to understand.I will definitely apply your mention strategies. Thank you for sharing amazing article. Keep it up!!!!

    • Yash Saraswat

      We are glad the articles were informative and help you grow. Props!

  2. Riya

    It is really a very good blog it helped to understand the different benefits of social media like increase brand awarness, etc. Keep it up!!!!

    • Yash Saraswat

      Hey! We are glad you liked our blog and found it informative. If you wish to learn more about social media and its strategies, please do check out the presentation and blogs pages in our Knowledge portal 🙂


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